FAQ | Vibezverse

Return/Refund Policy

No refunds, returns or exchanges of any kind. If your order arrives damaged, please send us an email with pictures of your damaged order, including your order number to vibezverse@gmail.com.

What kind of wax are your products made with?

Our candles and wax melts are made with the highest quality 100% natural soy wax.

What is the expected turn around time?

All orders are shipped within 2-5 business days, excluding presale and backorders. Shipping times may vary based on location.